To support a growing call center, the full-time Patient Advocate will serve as the first point of contact for prospective and existing patients, providing education, guidance, and scheduling assistance to convert inquiries into completed consultations, all while working remotely from the Grand Rapids or Lakeshore area. Key responsibilities Educate patients on chronic pelvic pain conditions and PRM's treatment approach while providing supportive guidance Handle inbound and outbound communications with new and existing patient leads, qualifying them for consultations Document patient interactions accurately in CRM/EHR systems, ensuring compliance with HIPAA and company policies Required qualifications 2+ years of experience in healthcare contact center, patient intake, admissions, or patient-facing customer service Proficiency with CRM, EHR, and softphone systems Ability to guide conversations toward next steps while maintaining a patient-first mindset High attention to detail and strong organizational skills Self-motivated with the ability to work remotely
...Job Description Job Description Job Title: Registered Nurse (RN) / Licensed Practical Nurse (LPN) Addiction & Withdrawal Management... ...intoxication and withdrawal in the Detoxification Unit using clinical assessment tools. Medication Administration: Manage and...
An innovative education company seeks AP Japanese Language and Culture Tutors to provide remote, on-demand assistance to students. As a tutor, you'll benefit from competitive pay and an AI-powered platform that enhances learning experiences. Ideal candidates will have strong...
...and outpatient healthcare in over 25 specialties. LRH has achieved multiple workplace awards from highly reputable names, including Aetna, Forbes, and the Florida Hospital Association. LRH is an 910-bed academic state-of-the-art teaching facility and operates as a Level...
...career should be! Position OverviewAs a Sales Consultant Trainee, you will be the foundation of an iconic, customer-first experience at CarMax. Your mission is to build genuine relationships, understand customer needs, and guide them toward the right vehiclenot just the...
...multiple openings for Life Science Quality Assurance Analysts, Regulatory Affairs Specialist, and Quality Control Analysts. All of these... ...projects to provide consulting services. We are seeking entry-level experienced personnel or fresh graduate students willing to...