RCM Insurance Coordinator Job at Sage Dental, Boca Raton, FL

  • Sage Dental
  • Boca Raton, FL

Job Description

Sage Dental Management is a leading, rapidly growing Dental Service Organization (DSO) committed to innovation, excellence, and patient-centered care.

Overview

Our Dental Claims Administrator/Insurance Coordinator processes insurance billing, coordination of benefits, and ongoing communications with insurance carriers. This is not a remote position - it is based at our Support Center in beautiful Boca Raton, FL.

Responsibilities

  • Insurance Coordination and Accounts Receivable for multiple remote dental locations.
  • Responsible for processing appeals to insurance companies
  • Processes all insurance billing, posting payments and claim estimates for multiple assigned dental practices.
  • Coordinates and processes payments from insurance carriers and troubleshoots any issues related to these payments.
  • Ensures coordination of benefits is accurate and considered as part of the financial planning.
  • Serves as a liaison between insurance carriers, staff and patients to resolve any concerns and maintain a positive working relationship.
  • Ensures all insurance related duties are completed in a timely and accurate manner to ensure excellent patient relations and financial success for multiple dental locations.
  • Achieves revenue goals by effectively managing collections and receivables, specialty, insurance billing and all accounts receivables follow up.
  • Processes all forms of insurance payments.
  • Assists designated offices with appropriate payment and insurance processes.
  • Responsible for accounts receivables to include, sending of billing statements, aging reports, and collections.
  • Ensure proper fee schedules are paid out.
  • Guidance from Senior Director of RCM & assigned insurance carriers. Responsible for running reports from reporting system (SageNet) for accuracy of collecting, processing outstanding aging claims.
  • Other duties as required.
  • Recognize and report discrepancies to Supervisors and Management.
  • Communicate with customers via phone and email to help gather missing details and support documentation.

Qualifications

  • 2 years dental insurance/billing experience is required (Certification Preferred).
  • Experience in reviewing x-rays.
  • Knowledge in dental coding and medical terminology.
  • 2 years of use of Dentrix dental software (preferred).
  • Accuracy and organization are a must.
  • Strong interpersonal skills with the ability to build rapport with patients, staff and insurance carriers.
  • Proficiency with Microsoft Office products, including Word, Excel, and Outlook required.
  • Strong written and verbal communication skills.
  • Well organized and detail oriented with the ability to multi-task and meet departmental goals in a fast paced, highly competitive environment with a focus on customer service.
  • Ability to maintain composure when facing change or working under pressure.
  • Ability to establish and maintain positive working relationships.

What Sage Offers

Be part of a purpose-driven organization transforming dental care. Collaborate with a passionate, innovative team. Access to cutting-edge technology and professional development resources. Competitive compensation and benefits.

Employment Type: Full Time

Job Tags

Full time, Work at office

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