Job Description

Job Description

Job Description

Install heating and air conditioning systems to company standards providing the customer with a high quality experience. Supervise the work of other installers maintaining high quality and timely job performance.

Reports to:

Installation Manager/Foreman

Required Qualifications:

• Must possess all qualifications of Level 1, Level 2, Level 3and Level 4 installers in addition to the following:
• Level 5 tools
• Proficient in all HVAC functional design and installation of ductwork systems
• Proficient understanding of refrigerant, gas and electric furnaces, heat pumps, troubleshooting and installation of all residential and light commercial systems
• Able to train and supervise others
• Exceptional Safety knowledge of tools, testing devices and surroundings.
• General knowledge in all HVAC low voltage systems
• Ability to consult on customer complaints and give solutions that are beneficial for customer as well as company
• Ability to supervise others
• Attend leadership training classes
• Enroll in advanced HVAC training classes, 20 hours per year
• Obtain all Installer based NATE Certifications and keep status current
• Ability to test and balance systems
• Understand and apply all codes for residential and light commercial

Daily, Weekly, Monthly, Yearly Duties:

• Operate company vehicle daily
• Follow instructions from supervisor and carry out in timely manner.
• Supervise and be responsible for other installers and multiple crews
• Report problems with company tools or vehicle promptly.
• Work well with customers, co-workers and subcontractors
• Work staggered schedule if required.
• Run and work a job from start to finish
• Maintain professional relationship with builders
• Maintain professional appearance and attitude at all times.
• Run a job without supervision
• Complete jobs within the labor budget
• Complete all necessary paperwork, job packets, change orders, time cards
• Answer questions and train all installation employees
• 20 hours of job related training annually
• Test and balance residential and light commercial HVAC systems
• Other duties as assigned
• Maintain safe and clean jobsites during and after each day.

Performance Indicators:

Certain key business indicators that will measure the effectiveness of the Installer Level 5. These include the following:

• Timeliness of work
• Customer satisfaction
• Level of demonstrated desire to learn
• Level to which dress code is adhered
• Properly completed paperwork
• Level to which company procedures are adhered
• Number of on time arrivals
• Ability to follow direction
• Level to which safety policy is adhered

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